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Frequently Asked Questions

Here are a few questions we are asked the most.  Please click on a question to expand.  If you don’t see what you’re looking for, please reach out to us anytime on phone, or email.

Festival of Fireworks. Saturday 2nd September. Catton Hall, Walton-on-Trent, DE12 8LN.  Gates open at 2pm.  Fireworks from approximately 8.30pm. 

Tickets

What does a family ticket consist of?

A family ticket comprises of 2 Adult tickets (16 and over) and 2 Child tickets (5 to 15)

Do under 5's need a ticket?

No, under 5’s have free entry, and do not need any type of ticket.

Are there discounts for seniors?

Yes, over 65’s can purchase a Senior ticket which is cheaper than a typical adult ticket.

Are there any other discounts?

Yes, we offer Early Bird discounts on tickets purchased before July 1st, and tickets bought before event day are lower than gate prices.  In appreciation of the incredible support of our event, we have frozen Early Bird prices at 2018 prices again this year.

Is there a group rate for large orders?

Yes, if booking for 20 people or more, please call 01384 402255 to receive our group booking rate.

I didn't receive a confirmation email

Please check your spam folder just in case your email provider has sent it there.   Please be aware that hotmail and msn accounts can occasionally reject emails.  If you have not received your confirmation email within 10 minutes of your order, please contact us at [email protected] and we will check and re-send your order confirmation.

Can I buy tickets on the gate?

We cannot guarantee availability on event day if we reach capacity beforehand. We recommend booking prior to July 1st if possible, to take advantage of our Early Bird discounts, and make considerable savings.

Can I gift tickets?

Yes. Simply provide them with the ticket download link in your confirmation email, or print the ticket to present to them.

Can I show the ticket on my smartphone?

Yes, the QR bardode on your ticket will scan from your phone, however we recommend printing a hard copy as a precaution. We also recommend downloading your ticket prior to arriving, as we cannot guarantee internet service from your provider at the gate.

Staying in the area

Can we camp overnight?

There is no overnight camping at Catton Hall for this event, however these are the nearest campsites  Beehive Woodland Lakes, Conkers Camping and Caravan Club, and there are many local hotels and B&B’s nearby.

What is the local taxi number?

Here are a few verified local taxi firm numbers.  For your convenience, clicking a link will open the number on your smartphone ready to dial.
Alpha Cars 

Terry’s Cars

PJ’s Private Hire

Food & Drink

Will there be food and drink vendors at the Festival?

Yes, we have a range of food caterers, cooking up delicious meals and treats such as pizza, fish & chips, hog roast, continental/ Asian dishes, and sweet delights too.   We also have hot & cold drinks and barista coffee’s, and a fully licenced bar!

Will there be vegetarian/ vegan options?

We cannot guarantee vegetarian or vegan options, and would advise bringing suitable options with you.

Can I bring a picnic?

Of course!  Although there are plenty of food vendors to cater for many tastes, we also encourage a picnic too.  Though due to the nature of this event, no barbecues please.

Safety and General Information

Can I bring my pet?

Due to the nature of this event, we do not allow pets at the Festival. We thank you for your understanding.

Can I bring a barbecue?

For safety reasons, the following are not permitted on the Hall field; barbecues, flares, open fires (such as gas burners), your own fireworks (including sparklers).

General safety information

Please follow the advice of the Stewards at all times.  Various safety announcements will be made during the event.

Please do not attempt to cross the firework safety fence at any time.

Please dispose of your litter in the bins provided – plastic bags are provided at the information point.

An Ambulance crew will be on site during the event, located in the corner of the main field. Stewards are located around the grounds to assist you.

Our contact information

If you have any concerns or compliments about anything happening at the Festival, you can speak to one of the many stewards on site, or the gate staff, or Information Tent team.   Should you wish to inform of us anything after the event, you can email us at [email protected].

At the Festival

Is there a drop-off point?

Yes. It is clearly signposted on the road, and is shown as #10 on the interactive aerial map below.

Do I need to arrive early to get a good view?

If you want to be at the front of the action, it is worthwhile arriving early in the day, but the main event will be seen from anywhere in the arena.  You can also enjoy the entertainments and food & drink vendors during the day!

Are there toilets? Do any have disabled access?

Yes, there are plenty of toilets within the grounds, some with ramp access.

A member of my party is disabled. What is your access like? Do carers get in free?

We try to make the event as accessible as possible to all.  Due to the nature of the event, all minors attending must be accompanied by a guardian. A guardian must be in possession of a full price adult ticket. Carers are deemed to be guardians and must also pay a full adult rate.

Disabled parking is available, as close to the ticket gate as possible.  Please note that the arena is approximately 300m from the parking area, across grass and gravel.

What should I bring?

We suggest checking the weather forecast in case rain protection is needed, but remember to bring warm clothes as September nights can be chilly.  Most spectators bring camping chairs.  Money to buy food/ drinks, or bring your own food/ drink.  Please read the Safety notice on restricted items.  A torch is always handy.  And your ticket!

Is there an event programme?

Yes! You can download the 2023 programme right here.  It is full of details, photos, and tidbits about the Festival.

What time do the gates open? When do the fireworks start?

Gates open from 2pm. The fireworks will begin at approximately 8.30pm depending on light levels.

I've lost something at the Festival.

The Information point on event day, or organizers Jubilee Fireworks thereafter on 01384 4022655 or [email protected].

Is there a meeting point in case one of us gets lost?

Yes, there is a well-lit information point with a large red gazebo. situated within the hall grounds near the gate into the spectator area.

Do you offer corporate deals? I'd like to bring my team to thank them for their hard work.

Corporate packages are available for those wishing to give their team a fantastic celebratory evening.

These include large-scale marquee space hire, group discounts, and individual display sponsorship. Please email or call us for details.

Parking

Is parking included?

A large free car park is located just a few minutes walk from the spectator arena.

Is there a disabled parking area?

We allocate the closest parking bays to the ticket gate for disabled parking.
Please be aware that the spectator arena is located approximately 300m from the ticket gate across grass and gravel.
Please present a valid Blue Badge to the car park attendants, who will direct you to the parking area.

What if I need to back to my car?

Your ticket allows for one-time entry to the event. If you need to go back to your car, please see the gate attendants for a hand-stamp (washes off easily), so that you can return to the arena and enjoy the festival!

Can I park overnight?

Unfortunately the Hall does not allow overnight parking for this event.  However, there are campsites and hotels nearby, and you can find more details of those below.

Are coaches allowed?

Absolutely.  We offer discounted rates to coach companies, so please add us to your even list, and call 01384 402255, or email [email protected] for our discounted rates.

Gazebo’s

Can we bring a gazebo?

Yes, we have a limited number of gazebo pitches for those wishing to bring a gazebo.  You will need to purchase a gazebo permit in addition to your event tickets.    Please be advised that due to the limited number of pitches, we advise you to book your pitch as soon as possible.

What size gazebo can I bring?

Each pitch is large enough for a 4m x 4m gazebo.

Do you provide assistance from car to arena?

We can’t provide vehicle assistance due to the health & safety of spectators walking inside. We can recommend bringing a trolley to help you take your items to the arena.

Location Information

Our Hosts

Catton Hall has been in the hands of the same family since 1405 and still remains the private home of the Neilsons.

The present house, originally designed by James Gibbs and built by Smith of Warwick in 1742, is virtually unchanged and contains its original collection of fine family and Royal portraits.

There are fascinating family connections with Lord Byron, as well as with Napolean and the Duke of Cumberland, George III’s brother.

The grounds are beautifully surrounded by the River Trent, making this a truly beautiful day out.

Interactive Map

Zoom in or out.  Drag to move map.

Directions

Catton Hall, Walton on Trent, DE12 8LN

From the South

Take the M40 out of London, and then M42 ‘North’. Leave the M42 at Junction 9 and take the A446 signed to Lichfield. Join the A38 North heading towards Burton-on-Trent. or Take the M1 out of London to Junction 19 and turn West onto the M6. Leave the M6 at Junction 4A and turn North onto the A446 towards Lichfield. Cross the M42 and continue on the A446. Join the A38 North heading towards Burton-on-Trent.

From the North

Take the M1 South to Junction 28. Turn West onto the A38. Continue on the A38 past Derby and Burton-on-Trent. Or the M6 South to Junction 15. Take the A50 South. Join the A38 heading South, past both Burton-on-Trent exits.

Click hotspots for details 

1
Car Park Main Entrance
2
Main Car Park
3
Ticket Gateway
4
Information/ Meeting Point
5
Food Fair
6
Fairground Rides
7
Spectator Arena
8
Firework Crews Only
9
A513
10
Drop-off point